We Protect Your Privacy
coolstuff® respects your privacy. Our guidelines
for protecting the information you provide us during a visit to
our Web site appear below. Because we want to show our commitment
to your privacy, we have agreed to disclose our practices. These
include:
- What information we gather/track
- How we use or may use the information
- With whom (if anyone) we share the information
- Our policy regarding children who visit our site
Our Privacy Statement
This statement discloses the privacy practices
for www.coolstuff.com. We have designed coolstuff® so that no
personal identifying information is displayed online or is accessible
to the general public.
The Information We Gather
We collect and store some or all of the following
information about our users: name; email address; and billing information,
such as address, phone. We also receive and may store certain types
of information whenever you interact with us. For example, like
many Web sites, we use "cookies", and we obtain certain types of
information when your Web browser accesses Coolstuff.com.
In order to tailor our subsequent communications
to you and continuously improve our products and services, we may
also ask you to provide us with information regarding your personal
or professional interests, demographics, experience with our products,
and more detailed contact preferences. You will have the option
of choosing not to provide us with this information.
The Use of Data
coolstuff® uses your information to better
understand your needs and provide you with better service. Specifically,
we use your information to help you complete a transaction, including
fulfillment of promotional offers, to communicate back to you, to
update you on service and benefits, to personalize our web sites.
Credit card numbers are not used for payment processing at this
time.
Web Site Applications
Certain online applications may store some components
on your hard drive or in your browser's cache directory. This is
up to each user's browser settings. We have no access to this information.
Use of Your Email Address
If you provide us with your email we may occasionally
send you email with notices of new products, prices, and services.
This email may include paid advertisements from third parties. You
may block future email of this type, simply by following the instructions
at the bottom of the update and/or advertsing messages sent to you.
Who We Can Share It With
coolstuff® will not sell, rent, or lease any
personally identifiable information to others. Unless we have your
permission or are required by law, we will only share the personal
data you provide online with other coolstuff® contracted parties.
Third parties must comply with their own privacy policies with regard
to the renting, selling, or sharing of information. As partners
of coolstuff®, they must also offer coolstuff® customers
the chance to opt out of information sharing. For advertising purposes,
visitor and customer information is statistically aggregated and
reported to advertisers. However, we DO NOT disclose any information
that could be used to personally identify you to these entities,
such as your name, email address, account, password, or transaction
history.
Affiliates
If a user or a company signs up to be a coolstuff®
affiliate, third parties may share personally identifiable information
about affiliates with coolstuff®. This information is not sold,
shared, or rented to any third party, and is used internally only
to manage and maintain relationships with affiliates of coolstuff®.
Links
coolstuff® contains links to other Web sites.
Please note that when you click on one of these links, you are going
to another Web site. We encourage you to read the privacy statements
of these other sites, as their privacy policies may differ from
ours.
Cookies
coolstuff® uses software tags called "cookies"
to identify customers when they visit our site. Cookies are used
to remember user preferences and maximize performance of our services.
Some of our games use cookies and but the games do not collect personal
information. Additionally, cookies help us to identify returning
users so that we don't ask them to enter their email and/or password
with every visit. The information we collect with cookies is not
sold, rented, or shared with any outside parties. We cannot remember
the site's user preferences, maximize performance or offer the games
to users whose browsers are set to reject cookies. We may allow
advertisers to set cookies in coolstuff® visitors' browsers.
coolstuff® does not require that users accept cookies from any
advertiser in order to access our web pages or any services. coolstuff®
does not and will not have access to the information contained in
advertisers' cookies.
Log Files
coolstuff® maintains log files of the traffic
that visits the coolstuff® site. We do not link any information
gathered in these log files to personally identifying information.
Log files are used to manage traffic loads and information technology
requirements for providing reliable service. Information collected
includes IP addresses and browser types.
Chat
The coolstuff® Chat allows user to post post
conversation with. This is a non- moderated chat. No messages are
reviewed and can not be edited to shorten the message, content of
the message, or conceal the identity of the individual posting the
chat message.
We do screen a list of words that are objectionable
and replace these words wit hthe word "love". Any information entered
into the chat should be considered public information. If you disagree
with what the users in the chat are discussing, do not visit the
chat area. (i.e. We cannot control the discussions in the chat room)
Contact Form and other Feedback
We collect user feedback. We do not typically respond
to user feedback in the form of email. We may display testimonials
that appear on the site from our feedback form, but only after we
have obtained permission from the senders. We read all of our customer
service queries and use the information contained therein only to
resolve the question at hand.
On-line Surveys
We post surveys on our site, ranging from one to
ten questions. These surveys are optional and all information is
collected anonymously. The information is collected to better understand
our user population. It is not sold or transferred to any third
party.
Tell-A-Friend
If a user elects to use our referral service for
informing a friend about our site, we ask them for the friend's
name and e-mail address. coolstuff.com will automatically send the
friend a one-time e-mail inviting them to visit the site. coolstuff.com
does NOT store this information. It is NOT added to any e-mail subscription
list.
Our Privacy Policy Regarding Children who Visit our
Site
What Information Is Collected?
It's our policy to create website content that
requires minimum collection of information from children visiting
our site. From time to time, however, we may request limited personally
identifiable information (e.g. a child's email address and/or email
address of parent or guardian), as explained below, in order to
conduct online contests or sweepstakes or offer other online activities.
coolstuff® does not condition a child's participation in any
of our online activities on the disclosure of more information than
is reasonably necessary to participate in the activity.
coolstuff® will not sell, rent, or lease this
information to others. Unless required by law, we will only share
the personal data provided online with other coolstuff® entities
and/or business partners who may help in conducting a contest or
sweepstakes.
Contests and Sweepstakes
coolstuff® may offer contests and sweepstakes
in the future, which will be entered online. To participate in a
contest or sweepstakes, a child is asked to provide his or her first
name, last name, email address and age. If the child is 13 years
old or younger, the last name and the email address are deleted
immediately. He or she is also required to enter the name of a parent
and the email address of a parent. We then send the child's parent
an email within two business days informing him or her of the child's
entry. The parent must respond and approve the child's entry into
the contest or the child's information will be deleted from our
records. All the information collected by coolstuff® is securely
maintained and used only for the purpose of conducting the contest
or sweepstakes and notifying the winner(s). The parent will be notified
if their child wins the contest if the child is under 13 - otherwise
the child will be contacted. Once the contest or sweepstakes is
finished, we delete ALL personal information that we collected.
Information for Parents
- How to Update Your Child's Information
Send an email.
The email should contain your child's name and email address, as well
as which information you would like updated.
- How to Prevent Use of Your Child's Information (Request Deletion
of Record)
Please send an email with your child's name and email address, along with the request that
your child's name should be deleted from our records.
Privacy
coolstuff®
P.O. Box 20391
Indianapolis, IN 46220
Phone: (317) 577-9444
Email Us...
Information Security
All information gathered on the coolstuff®
site is stored and maintained in secure facilities that limit access
to authorized personnel only. This personnel can only access the
information through a series of access-control procedures. All coolstuff®
employees are briefed about the company's privacy and security policies
on a regular basis. The coolstuff® Web site is regularly tested
for security breaches to ensure that all information collected is
secure from unauthorized viewing.
Notification of Changes
If we change our privacy policy, we will post a notice
on our site so our users are aware of the change in what information
we collect, how we use it, and/or under what circumstances, if any,
we disclose it. If at any point we decide to use personally identifiable
information in a manner different from that stated at the time it
was collected, we will notify all users by email. Users will have
a choice as to whether or not we use their previously submitted information
in this different manner. Users may choose to have their information
used in accordance with the privacy policy under which the information
was collected.